NORTHERN ADELAIDE PET SITTERS

Proven pet minding made easy

The four step process

At Northern Adelaide Pet Sitters, we understand how busy you are and that’s why we endeavour to do our best to ensure that putting in place the pet minding process is a smooth and time efficient process. Our simple four set process will have you ticking pet minding off your to-do list in no time at all.

The initial consultation is an important part of our four step process. A lovely opportunity for you to meet the professional pet sitter and for them to meet your family pet. During the consultation, you will be able to clarify questions about care requirements, frequency and the security of your pets and property. Peace of mind is important. Your agreed pet care is then set and signed in a Service Agreement along with a Pet Profile and Vet release forms.
It’s usually more convenient for both parties if we also collect the keys during the initial consultation. Your security is paramount and your keys will always be safely secured in a locked box, separate from service contracts or other client information. We code our keys with a secure coding system that prevents anyone from linking the key back to the client. If you prefer not to use our safe key service, a pickup/drop off key charge of $10 will be added each time the key is collected after the initial visit, it’s all apart of the pet minding service.
Payment is required in full prior to the commencement of pet minding services. You can pay in cash at the conclusion of the initial consultation, or we can email you an invoice that can be paid via EFT prior to the commencement of your service.
Your booking will be confirmed when payment is made in full. The initial consultation is ideally held between 3 to 7 days prior to your vacation or travel plans. Cancellations must be made within 3 days prior to vacation or travel. A cancellation fee of $30 will be charged for all late cancellations.
As soon as you are on your way, we will spring into action! We will visit your home as often as you have requested. As a part of the pet minding service we will play, feed and water your pets, bring in/take out the bins, check the security of your home and water any pot plants. We will even sms you photos, text messages and/or email updates to ensure your time away is worry free. Upon your arrival at home, we ask that you make contact with us so we know you have returned safely and your pet no longer needs us.
Northern Adelaide Pet Sitters - pet sitter logo.

For the love of pets

Why choose us?

  • We will love and care for your pet like it’s our own.

  • Being cared for at home is less stressful for your pet.

  • Security – your home will appear occupied while you are away.

  • No more kennel cough and fleas.

What our customers say!

Steve is an attentive and caring pet sitter who really went above and beyond for our cat Gizmo when were overseas. Daily emails with photos assured us that all well. We ended up having a flight delay on our way home, and Steve came to check up on Gizmo without being asked. These little gestures really showed me how much Steve cares for animals so I know my cat was in safe hands.

Sophia and Gizmo

Thanks Steve, Hattie and Hector obviously enjoyed your visits. Very contented pooches. Oh and thanks for collecting the mail while I was away. Will be using Northern Adelaide Pet Sitter again for sure.

Nik

I made contact with Northern Adelaide Pet Sitters because I needed to be away from home for a few days and wanted Milo my little buddy to be cared for at home without disruption.
The initial contact with Steve was calming, professional and reassuring. Northern Adelaide Pet Sitters attended as arranged and the follow up text messages with pictures of Milo made me feel very comfortable.
I will be using this service again and would highly recommend Northern Adelaide Pet Sitters.

Simon and Milo

Steve has looked after my cat, Mollie on a regular basis and I recommend his services very highly. He is a very caring, trustworthy pet-sitter and I loved receiving daily updates and photos of Mollie while I was away travelling. It was wonderful to know that my home and Mollie were in such good hands.

Fi Loney

Frequently asked questions

It is wonderful to have a friend, neighbour or family member willing to offer pet minding assistance while you are away, however if problems arise or an accident happens or you are simply not happy with how they have looked after your pet, it can be an uncomfortable situation and place pressure on your relationship with them. Furthermore not having insurance cover may create further problems. Northern Adelaide Pet Sitters are fully insured and have procedures in place to manage any situation that may arise with your pet.

Our 2 most popular pet sitting packages are listed above. Our prices are based on the number of visits, the service provided, the number of pets and how often the service is required. The final quote will be determined at the initial consultation.

We will assess the situation, notify you or your emergency contact, and finally call your pets vet. All our carers are trained in pet first aid, and if they deem your pet’s illness to be severe your pet will be transported to the vet immediately. All veterinary costs are at the owners expense.

Yes we will administer medication pills, drops and/or injections provided this is discussed at the initial consultation and clear written directions are provided, along with detailed vet information. However, we will not administer medication to any animal that poses a danger to the sitter.

We will provide a minimum of one visit per day, we will not skip days. You can request further visits per day depending on your pets needs. For example you may require a standard visit in the morning and then in the afternoon another visit to walk your pet.

The most important part of the initial consultation is that we spend time with your pet. It is important that your pet and our sitter are comfortable with each other, this will reduce any stress on your pet while you are away. We will then discuss what services you need and for how long, then complete the Service Agreement, the Pet Profile and Vet release form. The sitter will then obtain and test the house keys. Payment for our services is required prior to commencement of the service – this can be paid at the initial consultation or via EFT. No payment equates to no confirmation of the booking.

Your security is important to us, we want to make sure that in case of a break in, you will be protected, that is why we have a special system of coding your keys, your name and address are never with your key and they are locked in a secure cabinet (with key code access) when not in use. When you return from your trip we can either keep your key on file for future services, or we can schedule a time to return your key. We will not leave your key in a designated area on the last pet sit, just in case you are delayed in some way and need to extend our service. If you prefer not to use our safe key service, a pickup/drop off key charge of $10 will be added each time the key is collected after the initial visit.

All services are a minimum of 30 minutes in which we take your pets outside, refresh their food and water, clean their litter box and any mess that has been made, and most importantly we play with and cuddle them to give them the attention they need. Extra time can be booked so that we spend more time playing with your pet, or our recommendation is that a 30 minute walk is also booked (for dogs).

As far in advance as possible. Book us when you are booking your flights and accommodation. We require services to be confirmed (paid in full) 5 days prior to commencement. Booking early ensures that we are able to schedule in your services and you won’t miss out.

No. Once your service agreement is on file, a quick call to Northern Adelaide Pet Sitters detailing what services you need and for how long, is all that is required. However if you have moved residence, or obtained a new pet, we will call in to familiarise ourselves prior to the service commencing.

Cancellations may be made up to 3 days in advance of the first scheduled service. After that period, a cancellation fee of $30.00 will be charged.

Yes, we will make every attempt to fulfil your request – current clients schedules and length of service will be the determining factors.

In the case of property damage we will contact you about the situation, or your emergency contact and the appropriate authorities and/or a preferred repair service. Any repairs are at the owners expense.

At the initial consultation we will determine how many visits per day you require, how many pets you have, and any other services that you need. We will then determine the length of service you require – this will equate to the final fee. Payment is required prior to commencement of the service. Payment can be made in cash at the initial consultation or we will email you an invoice and payment can be made via EFT. We do not accept personal cheques.

We will endeavour to have the same sitter take care of your pets at all times, however sometimes this is not always possible due to illness of the carer or unforeseen circumstances. In this case we will provide a temporary replacement until your regular sitter is able to resume the service.

All pets must wear our identification tags while under our care, in the event that they do manage to get out of the yard we can be contacted to retrieve them. We require that all gates on your property be locked while you are away. Please discuss with us at the initial consultation if your pet is a wanderer.

As part of our service we will provide you with regular text messages and/or e-mails. Just let us know how often. If you have particular concerns you are welcome to contact us at any time.

Ask Steve about a free initial consultation - 0402 021 958

Got more questions? Not sure where to start? Contact us today and we'll take care of the rest.
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